Your tour will be confirmed when we receive your signed contract and a deposit by the due-date listed on the contract.  Deposits are non-refundable.  Full payment is due prior to or upon your arrival.

Cancellations - Please notify us immediately if you need to cancel your group’s scheduled guided tour. If you cancel your tour, any payment you have made will be applied as credit to a future visit or credit in our Gift Store.
Changes – Please notify us immediately if you need to change your tour date, tour time or if your group fluctuates in size by more than 5 people.  We will make every effort to accommodate your changes.  If your change results in an overpayment, we will apply the excess to a future visit or as credit in our gift store.  If your change results in an underpayment, the additional amount will be due upon your arrival.

Late Arrivals – Please make every effort to arrive on time.  Due to limited space in our entry areas, groups arriving early may be asked to wait outside the Museum until their scheduled tour time.  If your group arrives late, we cannot guarantee they will receive the full length of your scheduled tour.  If your group is unavoidably delayed, please notify us immediately with your estimated time of arrival so that we can best prepare to accommodate your group. You may do this by calling the Admission Desk at 215-925-2800, ext. 130.

For driving directions, Click Here
For public transportation, Click Here
For parking information, Click Here

Motor Coaches and School Buses
Visitors are not permitted to disembark in front of the Museum. Visitors must disembark a half block away from the Museum on the east side of 3rd Street, between Walnut and Chestnut Streets.  Motor Coach and Bus parking is located on Callowhill Street between Front and Second Streets. For up-to-the-minute parking information for buses and motor coaches, Click Here

The Museum does not have dining facilities.  Visitors may choose to dine at an excellent selection of restaurants in all price ranges throughout the historic area.  A popular dining location for student groups is the nearby Bourse Building on 4th Street, which has a food court and cafeteria-style dining facilities for groups that bring their own lunch.  For restaurant choices, consult the Philadelphia Convention and Visitors Bureau Website